In a recent restoration project in Marietta, Georgia, Mrs. Jones shared her experience with Truman Hardwood Floor Refinishing & Cleaning after her engineered wood floors were damaged. The transformation was remarkable, and her satisfaction was evident as she expressed her gratitude for the service provided.
Key Takeaways
- Effective Restoration: The screen and recoat process can rejuvenate damaged hardwood floors without the need for replacement.
- Customer Satisfaction: Mrs. Jones was thrilled with the results, highlighting the beauty and quality of the restored floors.
- Personal Touch: The connection between clients and the service team enhances trust and satisfaction.
The Restoration Process
When Mrs. Jones faced a significant challenge with her engineered wood floors due to a hot water tank explosion, she was understandably distressed. The water damage had left her floors looking dull and buckled. Instead of opting for a costly replacement, she reached out to Courtney Lee from Truman Hardwood Floor Refinishing & Cleaning, who assured her that he could refurbish the floors.
The restoration process involved:
- Screening the Floors: This step removes the old finish and prepares the surface for a new coat.
- Color Correction: Addressing any discoloration or damage to ensure a uniform appearance.
- Applying a Satin Finish: A finish that provides a subtle sheen without being overly shiny, perfect for a home that entertains guests.
Mrs. Jones’ Testimonial
Mrs. Jones was overjoyed with the results. She described her initial reaction as one of disbelief, repeatedly exclaiming, "Wow!" as she admired her newly restored floors. She expressed her gratitude, stating, "I am so pleased! Courtney made everything look very new. He saved us so much money!" Her satisfaction was not just about the aesthetics; it was also about the peace of mind that came with knowing her home was restored to its former glory.
A Small World
An interesting twist to this story is the connection between Mrs. Jones and another satisfied client, Carmen Washington. Both women were referred to Courtney by different contractors, yet they discovered they were sisters! This serendipitous connection highlights the strong community ties and trust in the services provided by Truman Hardwood Floor Refinishing & Cleaning.
Why Choose Truman Hardwood Floor Refinishing & Cleaning?
- Expertise: With over 500 five-star Google reviews, the company has established a reputation for excellence in hardwood floor restoration.
- No Sub-Contractors: All work is performed by an in-house team, ensuring quality and consistency.
- Affordable Consultations: They offer $75 in-home consultations that can be applied to your booking fee, without high-pressure sales tactics.
Additional Resources
For more insights and transformations, check out these recommended videos from the Truman Hardwood Floor Services YouTube channel:
If you’re considering restoring your hardwood floors, Truman Hardwood Floor Refinishing & Cleaning is ready to help you bring your floors back to life in just one day!
