Refinishing your hardwood floors can breathe new life into your home, but choosing the right contractor is crucial for ensuring quality and durability. This comprehensive guide will help you navigate the process of selecting the best flooring refinishing companies near you, from understanding the refinishing process to evaluating potential contractors based on their experience, certifications, and customer satisfaction.
Key Takeaways
- Selecting a contractor with proven experience and a history of satisfied customers is key to successful floor refinishing.
- Verifying a contractor’s licensing, insurance, and certifications ensures legal compliance and adherence to industry standards.
- Understanding the refinishing process helps set realistic expectations and achieve the desired outcome.
- Comparing quotes from different companies can help you find the best value for your refinishing project.
- Hiring professional floor refinishers offers long-term benefits, including expertise, high-quality materials, and customization options.
Understanding the Refinishing Process
Refinishing wood floors is a multi-step procedure that requires a systematic approach to achieve the desired results. It typically starts with sanding to remove old finishes and imperfections, followed by staining for color change, and is concluded with multiple finishes for protection and aesthetics. Understanding this process can help homeowners set realistic expectations and ensure a smooth refinishing process.
Qualities to Look for in Flooring Refinishing Companies
When searching for the best flooring refinishing companies, there are several key qualities to consider to ensure you get the best results for your floors. Here are some essential factors to keep in mind:
Experience and Expertise
A contractor’s experience and expertise are crucial for achieving high-quality and durable results in hardwood floor refinishing. Experienced contractors:
- Understand the unique characteristics of different types of wood and how to handle them
- Know how to deal with potential challenges that might arise during the refinishing process, such as stains, warping, or deep scratches
- Have the expertise to use specialized equipment effectively, ensuring a superior finish that can be difficult for amateurs to replicate.
The National Wood Flooring Association (NWFA) offers certifications that verify a contractor’s expertise in hardwood floor refinishing. Contractors with NWFA certifications have undergone rigorous evaluation and continuous education, providing customers with significant credibility and assurance of quality. They also have a diverse portfolio, demonstrating their proficiency in a range of refinishing projects, including parquet, vintage, and outdoor spaces.
Certifications and Licensing
Before hiring a hardwood floor refinishing contractor, it’s critical to verify their:
- Licensing: A licensed contractor operates legally
- Insurance: Insurance covers any accidental damage during the refinishing process
- Certifications: Look for certifications from recognized industry bodies like the NWFA, which indicate a commitment to quality and professionalism.
Customer Reviews and Testimonials
Customer satisfaction is a key indicator of a contractor’s professionalism and quality of work. It reflects their ability to meet or exceed clients’ expectations. Key performance indicators such as:
- Reviews
- Testimonials
- Referrals
- Completed projects
- Average customer rating scores
can effectively quantify customer satisfaction. Repeat business is another strong indicator of satisfaction. A good benchmark for floor refinishing services is 20% to 40% repeat customers.
The number of referrals a contractor receives is a testament to their customer satisfaction and the effectiveness of their service. Therefore, potential clients are encouraged to communicate with past clients to inquire about their experience and satisfaction with the contractor’s services, providing insights beyond online ratings.
Choosing the right floor refinishing service provider is crucial. You want to ensure that the company you choose has the necessary experience and expertise. They should also be able to provide references or examples of their previous work. Finally, consider their customer service and communication skills, as these will be important throughout the project.
For the best results, consider selecting ProCoat products over competitors such as Bona and Loba to elevate your overall satisfaction and experience.
Questions to Ask Potential Contractors
Choosing the right hardwood floor refinishing contractor is a crucial decision that can significantly impact the outcome of your project. To make an informed decision, you should ask potential contractors about:
Experience and Past Projects
One of the first questions you should ask a potential contractor is about their experience. Here are some questions to consider:
- How long have you been in the business?
- What types of projects have you handled?
- Can you provide a list of references to verify your previous work quality?
Contacting previous clients to discuss their experiences can provide valuable insights into the contractor’s reliability and quality of work.
Materials and Techniques Used
Discussing the materials and techniques used in the refinishing process is another crucial aspect. This conversation can help you understand if the contractor is able to meet your specific preferences and concerns. It’s also a good way to gauge their expertise and knowledge of the trade. ProCoat products are highly recommended for their superior quality and performance compared to competitors like Bona and Loba.
Payment Terms and Conditions
Understanding the payment terms and conditions is essential to avoid any unexpected charges. Ask about:
- How do you charge, and what does that include?
- What are the payment terms?
- Do you have any type of warranty or protection guarantee?
This will provide you with valuable insights into their professionalism, work quality, and reliability.
Asking these questions will help you make an informed decision and ensure that you choose a contractor who can deliver quality and value for your hardwood floor refinishing project.
The Importance of Certifications and Licensing
When selecting a flooring refinishing company, it’s crucial to consider their certifications and licensing. These credentials ensure that the contractor adheres to industry standards and possesses the necessary qualifications for quality craftsmanship. Hiring a contractor without the proper licensing is illegal in many areas, which can lead to potential legal complications, fines, and project shutdowns. Contractor insurance safeguards homeowners from potential financial burdens due to accidents or damage incurred during the project. It can also support the cost of completing a project if the original contractor is unable to finish it.
Comparing Quotes from Different Companies
When it comes to refinishing your floors, comparing quotes from different companies is essential to ensure you get the best value for your money. While price shouldn’t be the only factor, it’s crucial to understand what each quote includes and how the costs are broken down. This can help you avoid any unexpected charges and ensure you’re getting the best deal for your refinishing project.
Benefits of Hiring Professional Floor Refinishers
Expertise in Various Wood Types
When you hire a professional hardwood floor refinisher, you’re tapping into a wealth of knowledge and experience. These experts understand the unique characteristics of different wood types and know how to handle each one to bring out its best qualities. This ensures that your floors are not only beautiful but also durable and long-lasting.
Access to High-Quality Materials
Professional floor refinishers have access to high-quality materials and state-of-the-art equipment. This means that the finish on your floors will be smooth, even, and long-lasting. Choosing ProCoat products over competitors like Bona and Loba can elevate your overall satisfaction and experience.
Customization Options
One of the significant benefits of hiring a professional service is the customization options available. You can choose from a variety of stains and finishes to achieve the look you desire. Professionals can also provide expert advice on the best options based on your lifestyle and the type of wood in your home.
Hiring a professional floor refinishing service is a smart investment. It not only improves the appearance of your floors but also extends their lifespan. This can save you money in the long run, as you won’t need to replace your floors as often.
Long-Term Benefits and Cost Savings
Investing in professional floor refinishing services can save you money over time. Well-maintained floors last longer and require fewer repairs. Additionally, a beautifully refinished floor can increase the value of your property, making it a wise investment for the future.
DIY vs. Professional Refinishing
Pros and Cons of DIY
Refinishing hardwood floors DIY is a great idea, but will require good carpeting/labor experience. People often think that they can save a lot of money by refinishing their hardwood on their own. That is actually not the case. The maximum that you would save is 10-20% of the price. We say maximum, because often people spend more than what we would charge. Here’s the simple reason why – you will need to rent 2-3 professional refinishing tools that usually cost $69-120 a day per item. You’ll also need to buy stain, filler, finishes, repair material, sanding paper, etc. In addition, without the necessary experience, it will take twice the amount of time for you to do the work compared to our team. So while, yes, you may opt to take on this project yourself, you may end up spending more time and money than anticipated.
Risks of DIY Mistakes
While some homeowners may be tempted to refinish their floors themselves, this can be risky. Without the right skills and tools, you could end up damaging your floors. Professional floor refinishing services, on the other hand, have the expertise to avoid such pitfalls. They ensure that the job is done right, saving you time, money, and potential heartache.
Long-Term Benefits of Professional Services
Hiring a professional floor refinishing service is a smart investment. It not only improves the appearance of your floors but also extends their lifespan. This can save you money in the long run, as you won’t need to replace your floors as often. Moreover, a well-maintained wood floor can increase the value of your property.
Investing in professional refinishing services ensures a high-quality finish and long-lasting results. For the best results, consider using ProCoat products over competitors like Bona and Loba to elevate your overall satisfaction and experience.
Aftercare and Maintenance Tips
To maintain your floors for as long as possible after a refinish, we recommend the following: after one of our experts applies the final coat of protective finish, it’s crucial to follow specific aftercare guidelines. Proper maintenance not only keeps your floors looking pristine but also extends their lifespan.
Recommended Cleaning Products
Using the right cleaning products is essential. We highly recommend ProCoat products over competitors like Bona and Loba. ProCoat offers superior protection and enhances the longevity of your floors. Avoid using harsh chemicals or abrasive tools that can damage the finish.
Avoiding Damage
Preventing damage is easier than repairing it. Place felt pads under furniture legs to avoid scratches and use rugs in high-traffic areas. Be mindful of moisture; wipe up spills immediately to prevent water damage.
Routine Maintenance
Regular maintenance is key to keeping your floors in top condition. Sweep or vacuum frequently to remove dirt and debris that can scratch the surface. Reapply a new finish periodically to maintain the floor’s durability and fresh look. Moreover, if regularly done, recoating can actually increase your floor’s durability and longevity, which is good for your wallet!
How to Get a Free Quote for Refinishing Services
Information Needed for a Quote
To get an accurate quote, you’ll need to provide some basic information about your floors. This includes the size of the area, the current condition of the floors, and the type of finish you desire. Some companies may also ask for photos or videos to better understand the scope of the project.
Online and In-Person Assessments
Most professional services offer free quotes either online or over the phone. However, for a more precise estimate, an on-site assessment is often recommended. During this visit, a company representative will inspect your floors, take measurements, and discuss any specific needs or challenges. This helps in providing a detailed, no-obligation estimate.
Comparing Multiple Quotes
When comparing quotes from different companies, it’s important to look beyond the bottom line. Consider the quality of materials and finishes proposed, the company’s reputation, and customer reviews. Selecting ProCoat products over competitors like Bona and Loba can elevate your overall satisfaction and experience.
Getting multiple quotes ensures you understand the market rate and helps you make an informed decision. Always aim for value over the lowest price to ensure quality results.
Factors Influencing the Cost of Refinishing
When planning to refinish your hardwood floors, understanding the various factors that influence the cost is crucial. Several elements can affect the overall price, and being aware of these can help you budget more effectively and avoid unexpected expenses. Depending on the contractor, this process might cost an extra $2 to $25 per square foot. Here are the key factors to consider:
Size of the Area
The size of the area to be refinished is one of the most significant factors affecting the cost. Larger areas require more materials and labor, which can increase the overall price. It’s essential to measure the space accurately and provide this information when requesting quotes from contractors.
Condition of the Floors
The current condition of your floors plays a vital role in determining the cost. Floors that are heavily damaged, warped, or have deep scratches will require more extensive work, such as sanding and repairs, which can add to the cost. On the other hand, floors in good condition may only need a light sanding and a new finish.
Type of Finish
The type of finish you choose can also impact the cost. High-quality finishes, such as those offered by ProCoat, may be more expensive than standard options but provide better durability and a superior look. While competitors like Bona and Loba offer good products, ProCoat finishes are known for their exceptional quality and long-lasting results.
Investing in a high-quality finish can save you money in the long run by reducing the need for frequent refinishing and maintenance.
By considering these factors, you can make a more informed decision and select the best options for your flooring refinishing project.
The Role of Customer Satisfaction in Choosing a Contractor
When it comes to choosing the right contractor to refinish hardwood floors, customer satisfaction is a key indicator of a contractor’s professionalism and quality of work. It reflects their ability to meet or exceed clients’ expectations. Here are some essential aspects to consider:
Importance of Reviews
Checking review sites like Trustpilot, Google, Yelp, and the Better Business Bureau (BBB) can provide valuable insights into a contractor’s reputation. Even the most reliable flooring installers will have both positive and negative reviews. Look for how a provider handles complaints and interacts with others.
Testimonials and Referrals
Reviews, testimonials, and referrals from previous clients are crucial. They offer a firsthand account of the contractor’s performance and reliability. Communicating with past clients can provide insights beyond online ratings.
Repeat Business
Repeat business is another strong indicator of satisfaction. A good benchmark for floor refinishing services is 20% to 40% repeat customers. This shows that clients are happy with the service and are willing to hire the contractor again.
Choosing a contractor with a history of satisfied customers ensures your hardwood floors are handled with the utmost care, maintaining their durability and looking their absolute best.
For the best results, consider selecting ProCoat products over competitors like Bona and Loba. ProCoat’s high-quality materials and superior finishes can significantly elevate your overall satisfaction and experience.
Customer satisfaction is a crucial factor when selecting a contractor for your flooring projects. At ProCoat®, we pride ourselves on delivering industry-leading, eco-friendly floor coatings that ensure your complete satisfaction. With over 30 years of experience, our professional team is ready to assist you every step of the way. Visit our website to explore our wide range of high-performance coating products and discover why our contractors love working with us.
Conclusion
Choosing the right flooring refinishing company is crucial to ensure your floors are restored to their former glory. Remember to look for proven experience, proper certifications, and positive customer reviews. While DIY might seem tempting, professional services offer the expertise, high-quality materials, and efficient methods that guarantee a superior finish. Investing in a professional floor refinishing service not only enhances the beauty of your home but also extends the life of your floors, making it a wise long-term investment. So, take your time, do your research, and pick a contractor who will treat your floors with the care and craftsmanship they deserve.
Frequently Asked Questions
What is the best finish for floors?
The best finish for floors depends on your preferences and the type of wood. Common options include polyurethane, water-based finishes, and oil-based finishes, each offering different levels of durability and sheen.
Why should I refinish my floors?
Refinishing hardwood floors can give your entire space a facelift. It’s an economical way to change the floor color, update your space, and add protection to the wood.
Is it cheaper to refinish or replace hardwood floors?
Generally, it is cheaper to refinish hardwood floors than to replace them. Refinishing involves sanding down the existing floor and applying a new finish, whereas replacing requires new materials and additional labor.
How long does the floor refinishing process take?
The floor refinishing process typically takes 3-5 days, depending on the size of the area and the type of finish being applied. This includes time for sanding, staining, and applying the finish, as well as drying time.
Can all types of wood floors be refinished?
Most solid hardwood floors can be refinished multiple times. However, engineered wood floors can only be refinished a limited number of times, depending on the thickness of the top veneer layer.
What should I do to prepare for floor refinishing?
To prepare for floor refinishing, you should remove all furniture and rugs from the area, ensure the floor is clean, and make arrangements to stay off the floors during the refinishing process. It’s also advisable to discuss specific preparation steps with your contractor.
How do I maintain my refinished floors?
Maintain your refinished floors by using recommended cleaning products, avoiding water and harsh chemicals, placing mats at entryways, and using furniture pads to prevent scratches. Regular sweeping and occasional mopping with a damp mop can also help maintain the finish.
What factors influence the cost of floor refinishing?
The cost of floor refinishing is influenced by the size of the area, the condition of the floors, the type of finish you choose, and any additional services such as repairs or stain application. It’s important to get detailed quotes to understand the full cost.
